Transformation, Measurement and Process Performance Indicators

http://www.bpmleader.com/2012/07/04/transformation-measurement-and-process-performance-indicators/

1. Strategic Business Objective [SBO]
2. Business Planning Goal [BPO]
3. Critical Success Factors [CSF]
4. Key Performance Indicator [KPI]
5. Process Performance Indicator [PPI] - the process level